Terms and Conditions
Last updated: 6 June 2026 · Effective immediately upon account registration
Please read these Terms and Conditions carefully before using Crown Casino Online. These terms constitute a legally binding agreement between you and Crown Casino Online. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety.
1. Acceptance of Terms
By accessing or using Crown Casino Online ("the Platform"), you agree to be bound by these Terms and Conditions and all applicable Australian laws and regulations. If you do not agree with any part of these terms, you must immediately cease using the Platform. Crown Casino Online reserves the right to update these terms at any time without prior notice. Continued use of the Platform after any changes constitutes acceptance of the revised Terms and Conditions.
2. Eligibility & Age Verification
You must be at least 18 years of age to register and use Crown Casino Online. It is illegal for persons under the age of 18 to gamble in Australia. By registering, you confirm that you are 18 years of age or older. Crown Casino Online reserves the right to request age verification documents at any time and may suspend your account pending verification. Any winnings accrued during a period of ineligibility may be forfeited.
3. Account Registration & Security
Each player is permitted to hold only one (1) account on Crown Casino Online. Duplicate accounts may be closed and funds withheld. You are responsible for maintaining the confidentiality of your login credentials and are liable for all activity conducted under your account. Please notify us immediately if you suspect unauthorised access to your account. Crown Casino Online employs industry-standard 256-bit SSL encryption to protect your personal and financial information.
4. Deposits & Withdrawals
All transactions are processed in Australian Dollars (AUD). Crown Casino Online supports POLi, BPAY, PayID, Visa, Mastercard, and direct bank transfers. Minimum deposit amounts and processing times vary by payment method. Withdrawals are subject to identity verification (KYC) checks as required by Australian anti-money laundering legislation. Crown Casino Online aims to process all withdrawal requests within 24–72 hours, subject to verification requirements.
5. Bonuses & Promotions
Welcome bonuses, promotional offers, and free spins are subject to individual terms and wagering requirements which will be clearly communicated at the time of the offer. Bonuses are intended for personal recreational use only and may not be claimed in conjunction with other offers unless expressly stated. Crown Casino Online reserves the right to modify, suspend, or cancel any promotional offer at its discretion. Abuse of bonus schemes may result in account suspension.
6. Responsible Gambling
Crown Casino Online is committed to promoting responsible gambling. We provide deposit limits, session time reminders, reality checks, and self-exclusion options. If you believe you have a gambling problem, we encourage you to contact Gambling Help Online at 1800 858 858 or visit gamblinghelponline.org.au. Crown Casino Online supports the National Self-Exclusion Register and complies with all Australian responsible gambling regulations.
7. Game Fairness & RNG Certification
All games on Crown Casino Online use certified Random Number Generator (RNG) technology, independently tested and audited by approved Australian testing laboratories. Return-to-Player (RTP) percentages are publicly disclosed for all games. Live dealer games are conducted by trained professional dealers and streamed in real time from regulated studios. Crown Casino Online does not alter game outcomes under any circumstances.
8. Prohibited Activities
The following activities are strictly prohibited on Crown Casino Online: using automated software, bots, or artificial intelligence to gain an unfair advantage; collusion with other players; exploitation of software errors or glitches; money laundering or any illegal financial activity; creation of duplicate accounts; providing false information during registration or verification. Violation of these prohibitions may result in immediate account termination and forfeiture of funds.
9. Privacy & Data Protection
Crown Casino Online collects and processes personal data in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). Your data is used solely for account management, identity verification, fraud prevention, and service improvement purposes. We do not sell or share your personal information with unauthorised third parties. For full details, please refer to our Privacy Policy available on the Platform.
10. Account Termination
Crown Casino Online reserves the right to suspend or terminate any account at its sole discretion, with or without notice, if there is reasonable suspicion of a breach of these Terms and Conditions, fraudulent activity, or any other conduct deemed harmful to the Platform or its users. Upon termination, any balance remaining in your account (after deduction of bonus funds) will be returned to you via your registered payment method, subject to verification.
11. Limitation of Liability
Crown Casino Online is provided on an "as is" basis. To the maximum extent permitted by Australian law, Crown Casino Online and its affiliates accept no liability for: loss of profits or winnings; data loss or corruption; service interruptions; or any indirect, consequential, or incidental damages arising from your use of the Platform. Our total liability to you shall not exceed the amount deposited by you in the 30 days preceding any claim.
12. Governing Law & Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising from or in connection with these Terms shall first be addressed through our internal dispute resolution process. If a satisfactory resolution cannot be reached, disputes may be referred to the relevant Australian gambling regulatory authority. You agree to submit to the exclusive jurisdiction of the courts of Victoria, Australia.
These Terms and Conditions were last reviewed on 6 June 2026. Crown Casino Online reserves the right to amend these terms at any time. Questions may be directed to legal@crowncasino.com.au.